Digital Transformation at Bank of America

Case Code: ITSY129
Case Length: 17 Pages
Period: 2007-2021
Pub Date: 2022
Teaching Note: Available
Price: Rs.400
Organization: Bank of America Corporation
Industry: Financial Services
Countries: United States
Themes: Digital Transformation, Digital Strategy, FinTech,Innovation
Digital Transformation at Bank of America
Abstract Case Intro 1 Case Intro 2 Excerpts

Fintech and Banks

Between 2007-2009, global banks faced the uphill task of maintaining profitability amidst low-interest rates, a liquidity crunch, tightening regulation norms, and lost reputations . There were innovations taking place in the banks such as distributing wealth management products through branches; innovations in the debt market and credit instruments, and government backing of banking obligations. However, this did not seem to help..

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